Invicta Solutions Group Achieves ISO 20000-1 Certification for IT Service Management

Invicta Solutions Group Achieves ISO 20000-1 Certification for IT Service Management

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Invicta Solutions Group Achieves ISO 20000-1 Certification for IT Service Management

PRESS RELEASE  •  JANUARY 12, 2024 

FRANKLIN, TN., January 12, 2024 – Scott Shipman, Invicta Solutions Group (ISG) Partner and COO, announced today that the company has achieved ISO/IEC 20000-1 certification. 

ISO/IEC 20000-1 for IT service management defines requirements for the development, implementation, monitoring, maintenance, and continual improvement of an IT service management system. Shipman stated, "Successful adoption of ISO 20000-1 standards demonstrates ISG’s focus on delivering, measuring, and assessing the IT Services we offer, while continually improving our service management system. ISO 20000-1 augments our previous certifications and fits well with industry-leading methodologies such as Agile. This structured framework will introduce new efficiencies across all of our offerings and increase the value our customers have come to expect from ISG."

This certification joins ISG’s previously achieved ISO/IEC 27001 and ISO 9001 certifications, demonstrating a commitment to customer satisfaction, IT security, and the ability to manage the end-to-end delivery of quality IT services.

About Invicta Solutions Group

Invicta Solutions Group LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) and Historically Underutilized Business Zone (HUBZone) company headquartered in Franklin, TN.  Founded in 2019, Invicta Solutions Group LLC provides robust technology infrastructure solutions in highly secure environments for Commercial and Federal customers. By coupling deep Federal domain understanding with comprehensive industry knowledge, we provide enterprise information and automated business process solutions founded upon industry best practices and leading technologies. For more information, please contact Scott Shipman by email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Source: Invicta Solutions Group